Return & Refund Policy

Effective Date: July 2026

At Uniforms and Safety Wear, we want you to be satisfied with your purchase. This Return & Refund Policy explains the conditions and process for returning eligible products purchased through our website.

By placing an order with us, you acknowledge and agree to the terms of this Return & Refund Policy.

1. Eligibility for Returns

Unless otherwise stated, eligible products may generally be returned if they are:

  • Unused
  • Unwashed
  • In original condition
  • In original packaging where applicable
  • Returned with original tags attached
  • Not customized or altered
  • Returned within the applicable return period

Products that have been worn, washed, altered, damaged through customer use, or otherwise made unsuitable for resale may not qualify for a refund.

2. Items That May Not Be Eligible for Return

Certain products may not be eligible for return, including:

  • Clearance or final-sale items
  • Customized or personalized products
  • Products that have been altered
  • Items that have been washed or worn
  • Products damaged after delivery due to customer use
  • Products specifically identified as non-returnable

Additional exclusions may apply where permitted by applicable law.

3. Return Request

To request a return, please contact us using the information below before sending any merchandise back.

Please provide:

  • Your name
  • Order number
  • Email address used for the purchase
  • Product you wish to return
  • Reason for the return
  • Photographs or other information when requested

Do not send merchandise to the return address without first receiving return instructions from us.

4. Return Shipment Address

Approved returns should be shipped to:

FullStack Fulfillment
8575 Somerset Dr. Suite A.
Largo, FL 33773
United States

Please wait for return instructions before shipping your package.

5. Return Shipping Costs

Unless the item received was defective, damaged, incorrect, or otherwise covered by an applicable legal requirement, customers are generally responsible for return shipping costs.

If we determine that an item was defective, damaged, or incorrectly shipped, we may provide additional return instructions or assistance.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

6. Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible.

We may request photographs, order information, or other documentation to evaluate the issue.

If the claim is approved, we may provide a replacement, refund, or other appropriate resolution.

7. Refunds

Once an eligible return has been received and inspected, we will determine whether the return qualifies for a refund.

Approved refunds will generally be issued to the original payment method.

Refund processing times may vary depending on the payment provider or financial institution.

A refund may not be issued until the returned merchandise has been received and inspected.

8. Partial or Denied Refunds

A refund may be reduced or denied if:

  • The product is not in its original condition.
  • The product has been used or washed.
  • Tags have been removed where tags were required for return.
  • The product has been altered or customized.
  • The product has been damaged after delivery through customer use.
  • The product is outside the applicable return period.
  • The product is otherwise excluded under this policy.

9. Exchanges

Where available, eligible products may be exchanged subject to product availability and the requirements of this policy.

If the requested replacement item is unavailable, we may offer another appropriate resolution, including a refund where applicable.

10. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Orders that have already been processed, shipped, or transferred to the shipping carrier may not be eligible for cancellation and may instead be subject to this Return & Refund Policy.

11. Shipping Delays and Lost Packages

Shipping times are estimates only and may be affected by shipping carriers, customs processing, weather conditions, holidays, or events beyond our reasonable control.

We are not responsible for delays caused by third-party shipping carriers.

Customers should use any available tracking information to monitor shipments.

If a package appears to be lost or significantly delayed, contact us and we will assist in determining the appropriate next steps.

12. Refund Timing

Once an approved refund has been issued, the time required for the funds to appear in your account depends on your payment provider or financial institution.

If you have received confirmation that a refund was issued but do not see the funds after the applicable processing period, please contact your payment provider first and then contact us if additional assistance is required.

13. Changes to This Policy

Uniforms and Safety Wear may update this Return & Refund Policy from time to time to reflect changes in our business practices, products, or applicable legal requirements.

Updates become effective when posted on this page unless otherwise stated.

14. Contact Us

If you have questions regarding returns, refunds, or exchanges, please contact us:

Uniforms and Safety Wear

Address:
14836 W Castille Way
Sylmar, CA 91342
United States

Return Shipment Address:
FullStack Fulfillment
8575 Somerset Dr. Suite A.
Largo, FL 33773
United States

Phone: (818)-564-3573

Email: info@uniformsandsafetywear.com

Website: https://uniformsandsafetywear.com